Many councils are failing to support carers effectively because they do not know how to find them, outgoing Carers UK chief executive Imelda Redmond has warned.
Redmond, who is due to join Marie Curie Cancer Care as director of policy and public affairs, told the National Children and Adult Services Conference that authorities were "stuck in a model that was not fit for purpose" that assumed most carers did not work and were in need of support groups.
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