The government is to announce a review into 15-minute care visits to vulnerable elderly and disabled people following concerns that such appointments deprive people of their dignity and put unfair pressure on staff.
In response to criticism from charities, the care minister Norman Lamb will say that from next April the Care Quality Commission will look at whether home care visits are "long enough to respond to people's needs" and "consider looking at how staff working conditions might be impacting on care".
In a speech to the National Children and Adult Services conference, Lamb will say that the regulator will consider not only whether care is "delivered with compassion, dignity and respect", but also how many staff are employed on zero-hour contracts, considered to be the reason why up to 220,000 care workers get less than the minimum wage.
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