INFO: Warm Home Discount Schemes

All the major energy suppliers now offer the Warm Home Discount (WHD) scheme. 

Electricity customers in receipt of Guaranteed Pension Credit will be contacted and will receive a credit of £120 on their electricity bill. This credit will be paid in March 2012. 

   Electricity customers in receipt of

*  the savings credit element of Pension Credit, or

*   Income Support or Income related ESA or Income-based JSA who have a child under the age of 5, or someone with a disability in their household should ring their energy company to enquire about the Warm Home Discount scheme.

Contact details are listed below, along with details of any other schemes offered

Scottish & Southern Electric – Warm Home Discount.

Electricity customers who receive Pension Credit, or Income Support or Income related ESA / JSA (see conditions above) should ring 0800 300 111 to check their eligibility.

EDF Energy

 Energy Assist

For customers spending more than 10% of household income on energy, or receiving Pension Credit  or Income support this tariff could give customers the same tariff as Direct Debit  customers and an annual  discount of £75 for dual fuel (£37.5 single fuel).  Apply by phone 0800 269 450. (Not available to customers with online tariffs or gas only).

Warm Home Discount

Electricity customers who receive Income Support or Income related ESA / JSA (see conditions above) should ring 0800 269 450 to check their eligibility for the rebate.

N Power - Warm Home Discount.

Electricity customers who receive Income Support or Income related ESA / JSA (see conditions above) should ring 0808 172 6999 to check their eligibility for the rebate.

British Gas – Warm Home Discount 

Operate the WHD scheme for customers in receipt of Pension Credit, Income Support or Income related ESA / JSA (see conditions above). Ring 0800 072 8625.

In addition customers in receipt of means tested benefits and cold weather payments should ring 0800 072 8625 to check their eligibility for the £120 annual rebate. Customers with an income of less than £16,190 who are spending more than £1,600 on energy or who are vulnerable should also ring 0800 072 8625 to check their eligibility for the £120 annual rebate. British Gas will ask for your NI number, your benefits office and details of the benefits you receive.

Scottish Power – Warm Home Discount  

Operate the WHD scheme for customers in receipt of Income Support or Income related ESA / JSA (see conditions above). Customers should ring 0800 027 2700 or complete a form on their website.

E.ON  -   E.On Warmassist and Warm Home Discount

Offers a 15% discount on standard fuel prices, & energy efficiency help. To qualify there must be no more than 2 people in the household, both over 60 and in receipt of Pension Credit or DLA or AA or over 80.  In addition you have to have been an e.on customer for at least 1 year. Apply by phone 0800 404 6287.

E.on also offer the Warm Home Discount – Customers in receipt of Pension Credit, Income Support or Income related ESA / JSA (see conditions above) should ring 0800 051 1480 to check their eligibility for the £120 annual rebate. Customers in receipt of Child Tax Credits and an income below £16,190 are also eligible.

Ebico – Warm Home Discount

Details are the same as Scottish and Southern Electric. Tel 0800 458 7689

British Gas, EDF, & npower all have trust funds to which their customers may apply to for financial assistance. This could include help to clear energy arrears.